Enhancing Academic Excellence: A Case Study on Library Services and User Impact at KL University
Author(s): Dr. B Dhanalakshmi, Sumit Chakraborty & Mandira Bairagi
Abstract - Libraries must put a high priority on the matter of service quality since Information services fulfill the needs of users as well as the growth of any educational Institution. Academic Library delivers exceptional services to achieve its goal and it depends on important factors like accessibility, attentiveness, and good interpersonal skills by librarians as well as library staff members. This Study is conducted to establish the relationship between user satisfaction, and the usefulness of library resources and measure the impact of library services to scatter needs of quality learning within the learning environment of the KL University. As a part of data collection to carry out this study randomly 231 students who frequently use the KL University library services were chosen to participate in this study via questionnaires. The result of the study provides much insightful information about how the services are utilized among students and faculty members.
Keywords - Library Services, Library Operations, Information Storage, Information Retrieval.
DOI URL: https://doi.org/10.26761/ijrls.10.1.2024.1734
Cite This Article As: Dhanalakshmi, B., Chakraborty, S. & Bairagi, M. (2024) Enhancing Academic Excellence: A Case Study on Library Services and User Impact at KL University.International Journal of Research in Library Science (IJRLS), 10(1) 218-228. www.ijrls.in
Copyright © 2024 Author(s) retains the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0.
Paper ID: IJRLS-1734 Page: 218-228 Publication Date: 29 March 2024